“Now I know how to tackle things, if problems occur” - LSC in practice and how international students liked to work with it

Simone Mitterer • Director Marketing & Communications, Germany

August means vacation for a lot of people, but for a crowd of international students and for us it meant to head to the EIT Digital Summer school. In our previous blogpost we already shared our very own insights on the content of the courses and our own impressions.

Now it is time to hear what kind of experiences the key people of the summer school, the students, gained. We sat down with four of them to learn more about how they felt while being part of this programme. In a little interview, Jiayao from China, Joan from Spain, Karishma from India and Raphael from France shared their key insights with us:

International Students telling us about their experiences at EIT Digital Summer School International Students telling us about their experiences at EIT Digital Summer School

You recently joined the EIT Digital summer school where you learned more about the Lean Service Creation (LSC) methodology. Have you heard about LSC before?

Raphael: No, not at all. I chose the programme because it was something totally new for me and because learning something new about value proposition and business objectives sounded very interesting. Even though I’m working in a company focusing on research and development, it is important for me to know more about the business itself and about how to do value propositions. So, for me LSC was an important criteria when choosing this summer school.

Joan: Yes, I did. I had some basic and theoretical knowledge about Lean Service Creation and the methodology of Lean Startup. But here, it has been more like experimenting with these things. It was very good to have tutors to guide us.

Karishma: No, the whole process and the methods were totally new to me. Also the way we used the canvases. So far, I was only used to the traditional way of working.

When learning how to use LSC, what was the most surprising aspect for you?

Raphael: For me it was very surprising, that LSC is really visual and that we were approaching things from the base and were then able to increase the view. Additionally, it surprised me to see, that Lean Service Creation can actually work for a lot of different purposes. You can use it to work on your start-up, but you can also apply it in bigger companies to develop new services.

Jiayao: What surprised me, was the different dimension of evaluating our concept in order to validate if it fits the company’s mission. This taught me a lot about evaluating concepts in general and in a very comprehensive way.

Karishma: I was very surprised and impressed by the introduction by Futurice. I got very inspired by their way of explaining things and how they were teaching us. I was also surprised how much help I really got throughout the two weeks - it was a proper guidance and I learned how to tackle things when problems occur and how to use the canvases. Now I know how they can give you direction to your concept or your solution.

Looking back at the two weeks of Summer School, what do you think was the most impactful?

Jiayao: I enjoyed most that it was such a multicultural atmosphere. Everyone was so open and embraced the culture and the teamwork. So we could even become friends. But, the course also taught me a lot about myself. Especially within the team I learned that sometimes I maybe need to insist more or also dare more often to say “yes, I can do this” instead of “you can do it”. It was very nice for me to see how we treated each other and how we worked together. Additionally, I also learned a lot from the theoretical lectures - I learned new terms and got inspired.

Karishma: For me the most impactful was, that I learned how a consultancy works. I have seen the IT-industry or local business, but I didn’t have experience with consultancies.

With the knowledge that you have now, do you think you can use the LSC-methodology later on in your job?

Raphael: I am sure that some parts of it I can use pretty well, like for example the ideation canvases and also the ways of profiling a concept. The methods of LSC are more like an useful image, that I can now apply to my work.

Joan: Definitely I will use the ideas I got from LSC and also from this summer school.

Jiayao: I think it is very applicable, as for me, the canvases are more like templates or like a tool. I think the challenge is then to combine the real case with the canvas and adjust.

Did the students inspire you to learn more about LSC yourself? We are happy to arrange a LSC workshop for you and your colleagues. Just contact us! If you wanna teach LSC yourself, check this out.

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