Futurice Privacy Policy

Information about what data we collect, how and why we do it and how we process it

This privacy policy explains how we process your data if you:

  • are our client, business partner or a representative of either,
  • are not (yet) our client but receive marketing communication from us,
  • or visit our website.

We are always committed to protecting your privacy as described in this privacy policy.

Who are we and how can you contact us?

Your personal data is controlled by Futurice Group companies. If you have any questions in relation to your personal data, please contact the local Futurice Group company:

  • Finland: Futurice Oy, Annankatu 34 B, 00100 Helsinki
  • Germany: Futurice GmbH, Bergmannstraße 5, Haus 4, 10961 Berlin
  • Sweden: Futu Sweden AB, Kungsgatan 5, 111 43 Stockholm
  • UK: Futurice Ltd, 26 Underwood Street, N1 7JQ London

If you have any questions about matters related to privacy, you can always email us at privacy@futurice.com.

What data do we process and why?

The following outlines the various types of personal data we process, the sources for each type of personal data, as well as the purpose and legal basis for processing said personal data.

If you are our client, business partner or a representative of either:

Data type Source Purpose Legal basis
Name You or your organisation Provision of services, management of client relationship Business contract or relationship
Contact details You or your organisation Provision of services, management of client relationship Business contract or relationship
Employer or other organisation You or your organisation Provision of services, management of client relationship Business contract or relationship
Role You or your organisation rovision of services, management of client relationship Business contract or relationship
Information about communication Communication between you and us Provision of services, management of client relationship Business contract or relationship
Event sign-ups You Event organisation, management of client relationship Contract (event sign-up)

If you are not (yet) a Futurice client but receive marketing communication from us:

Data Type Source Purpose Legal Basis
Name You or a personal contact at Futurice Marketing Your consent or our legitimate interest (marketing)
Contact details You or a personal contact at Futurice Marketing Your consent or our legitimate interest (marketing)
Employer or other organisation You or a personal contact at Futurice Marketing Your consent or our legitimate interest (marketing)
Information about comunication Communication between you and us Marketing Your consent or our legitimate interest (marketing)
Event sign-ups You Event organisation our consent or our legitimate interest (marketing)

If you are a website visitor:

Data Type Source Purpose Legal Basis
IP address Your browing activities Provision of a smooth user experience on our website Legitimate interest

Who processes your data? Is data processed by third parties outside the European Economic Area?

In addition to your local Futurice group company, your data may be processed by other Futurice group companies.

We also use the following service providers for processing:

Service Provider Purpose Location Read More
Hubspot Used for client relationship management and marketing EU and US (Privacy Shield, EU Standard Data Protection Clauses) Hubspot’s privacy policy
Google G-Suite Email accounts and document management EU and US (Privacy Shield, EU Standard Data Protection Clauses) Google Cloud & the General Data Protection Regulation
Google Analytics Website usage analytics EU and US (Privacy Shield, EU Standard Data Protection Clauses) Google Analytics - Safeguarding Your Data
Eventbrite Event sign-up management US (Privacy Shield) Eventbrite Privacy Policy

How long do we keep your data?

If you or your company is a client of Futurice, we may process your data as long as the client relationship is in force and for a maximum of 5 years thereafter.

If you receive marketing communication from us, we may process your data until you inform us that you do not want to be in our marketing list anymore.

If you visit our website, we may process your data for a maximum of 2 years after your visit.

How do we use cookies?

Cookies are strings of information that may be stored on your computer to recognise and track visitors of our website. Information collected based on cookies can be connected to individual website visitors only based on the IP address, which we as such do not use to identify any specific persons.

We only use cookies necessary to run and improve our website experience. For this purpose we use Google Analytics - you can read more on this here.

You can always disable cookies by changing your web browser settings, and this should not affect your use of our website.

What are your rights?

You can at any time ask us to:

  • confirm if we process any personal data related to you and to deliver an electronic copy of such data,
  • correct any inaccurate personal data related to you,
  • erase any personal data related to you,
  • restrict our processing of any personal data related to you, and
  • stop processing any personal data related to you due to personal reasons.

You can always deny us from using any personal data related to you for direct marketing purposes. You can also at any time withdraw your consent for processing your personal data.

Requests can be made to your Futurice contact person if you have one, or by emailing privacy@futurice.com.

What if I want to file a complaint?

If you disagree with our decision in relation to your request or you think your rights have not been respected, you can always contact us. You can also file a complaint with your local data protection authority:

  • Finland: Tietosuojavaltuutettu (Data Protection Ombudsman)
  • Germany: Bundesbeauftragter für den Datenschutz und die Informationsfreiheit (Federal Commissioner for Data Protection and Freedom of Information)
  • Sweden: Datainspektionen (Swedish Data Protection Authority)
  • UK: Information Commissioner's Office
  • Norway: Datatilsynet (Norwegian Data Protection Authority)