Designing AI-native organizations
What would your organization look like if AI capacity wasn’t a constraint — but a given? In this on-demand session from AI & Business Futures 2025, Jack Richardson (Futurice) and Samuel Young (ICA Gruppen) explore what it means to redesign organizations for an AI-native future. You’ll hear how ICA’s New Business team is rethinking retail from the ground up — and how other enterprises can start closing the growing gap between what AI can do and what businesses are doing with it.
Designing for abundance: How AI is reshaping the operating model
As AI capabilities accelerate, we’re entering a world of “abundant capacity.” But most organizations are still designed for constraint.
This talk challenges conventional models of how teams are structured, work is orchestrated, and AI is embedded in strategy. You’ll learn:
- Why “AI retrofitting” is not enough — and how to shift to AI-native thinking
- Four principles for designing future-ready businesses using AI agents and automation
- How ICA Gruppen is using a blank slate to prototype what an AI-native retailer could look like
Jack and Samuel draw on practical experience, real organizational challenges, and clear design principles — helping you think bigger about AI transformation.